Accessibility

Access Information Contact: Alice Morris
Email: info@krankbrother.com
Phone: If you prefer to speak over the phone or by any other means of communication, please email us and Alice can contact you directly to arrange.

Blue Badge

Limited designated blue badge parking is located at the Gunnersbury Park Sports Hub located down Popes Lane; visitors will need to register their blue badge and vehicle upon entry with Gemini Parking Solutions on 0208 418 9445. 

Public Transportation

Please check Transport for London’s website prior to your journey for information on closures or delays: tfl.gov.uk. Nearby station Acton Town has step free access across its platforms.

Accessible Entrance

We will have a designated accessible entrance into the festival site. This entrance will be clearly marked and will be located close to the road and pavement access points from nearby public transport stations. Attendees with disabilities can request assistance from event staff to help them navigate to the accessible entrance. 

Accessible Platform and Pathways

There is a wheelchair accessible platform to the right of the stage, reachable directly via a path from the main entrance, which also navigates across accessible toilets, bars, welfare tents and food traders.

The security guards present near the stages and main entrance will be able to direct you and or accompany you to the viewing platform. Please flag with a member of the Krankbrother team if you require assistance in navigating the accessible pathways.

There will be a limited availability of seating in the viewing areas for non-wheelchair users and personal assistants. Please contact us if this is a requirement.

Lowered Bar Counters

We will have lowered bar counters available at all of our bars. If you require further assistance at the bars please let the servers know.

Food Service

Our food traders have a set of procedures and policies in place to improve the accessibility of festivals. We require traders to be accommodating to customers with access requirements and to adhere to the below policy in our aims to improve the customer experience for all customers.

  • Advise the customer on ordering and explain the available menu and how it would be served.
  • Providing large print menus.
  • If the customer requires lowered access and this is unavailable then traders will exit the stall to take and deliver orders to the customer.

Accessible Restrooms with RADAR Key

Across the site there will be accessible restrooms equipped with RADAR key locks. Attendees with disabilities can request a RADAR key from the information point or staff located at the accessible viewing platform they do not have one.

Medications on Site

If you need to bring medication with you into the festival arena, we ask that you please notify us at info@krankbrother.com before arriving at the site. Please place all items in a clearly labeled bag, and all tablets should be in sealed packets and accompanied by the prescription. Non-prescription medication will be removed on entry.

First Aid and Welfare

We have a First Aid and Welfare Tent on site located at the right of the stage. If at any point you feel that you need a quieter area away from the crowds, we recommend that you use the Welfare Tent and let the staff know that you are an accessibility customer.

We are dedicated to providing an inclusive and accessible event experience for all attendees. If you have any specific accessibility needs or requests, please contact us in advance, and we will do our best to accommodate them.
We look forward to welcoming you to the event and ensuring that everyone can enjoy the experience to the fullest.

Our Partners

For general + accessibility enquiries please reach out to info@krankbrother.com

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Location:

Gunnersbury Park1 Finsbury Park5 Street Parties3

Artist:

&me1 Adam Port1 ANOTR1 Artist1 Ben Böhmer1 berlioz1 CamelPhat1 Chaos In The CBD1 Eris Drew1 Honey Dijon1 Keinemusik1 Octo Octa1 Rampa1

Entry Info

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What is Krankbrother’s entrance policy?

All tickets will be checked and scanned on entry.

Searching is a condition of entry to protect your safety and that of other visitors. All persons entering the venue are also governed by the licence conditions and are liable for searches by security staff.

Full body and bag searches will be carried out before entry is granted. Any refusal by the ticket holder to comply with such searches may result in refusal of admission and eviction from the event site without refund or compensation. You are entitled to refuse the search and leave the event site at any point.

Once you have left the venue, re-admittance will not be permitted.

Krankbrother reserves the right to refuse admission at any time.

Do obey the laws of the land. Drugs are no more legal at a festival than in the outside world. Krankbrother has a zero-tolerance policy to any drug dealing or consumption, including ‘legal highs’ and Nitrous Oxide.
For confidential advice if you or someone you know is worried about drugs or alcohol check out the FRANK website here: (www.talktofrank.com) or the new confidential helpline (0800 77 66 00).

Are there age restrictions?

Our Summer 2025 events are all strictly 18+
We will be operating a Challenge 25 policy at all gates and across our bars so please ensure you bring ID.

What forms of ID do you accept?

Accepted forms of ID:

In date passport
In date driving licence (provisional accepted)
In date citizen card

What time do I need to arrive?

Please adhere to the entry time stated on your ticket. The different entry times really helps our team manage people flow and queues on the day. If you have an early entry ticket and arrive late, you may be charged an additional fee on entry.

What time is last entry?

Please visit your individual event page for all information.
Street Parties last entry is 17:30
Finsbury Park last entry is 19:00
Gunnersbury Park last entry is 19:30

What is the address?

Please visit your individual event page for all information.

Can I leave and re-enter the event site?

Once your ticket has been scanned, you cannot leave and re-enter. Please remember all you will need throughout your day with us.

 

What items are not allowed on site?

The following items are specifically prohibited, there is also the general right of refusal of any items which the Event Organisers find incompatible with public safety.

  • No rucksacks of any size or large bags are permitted, small bags (max A4 size) are allowed.
  • No alcohol or liquids of any kind to be brought in, empty plastic refillable bottles are allowed – free water points are located across the festival. Sun cream in 200ml or less in original containers will be allowed but contents may be tested on arrival.
  • No knives or weapons.
  • No aerosols, sprays or pressurised containers permitted.
  • No glass of any kind, including water bottles and perfume. 
  • No food to be brought on site.
  • No animals, pre-arranged assistance dogs, however, will be permitted – please contact info@krankbrother.com before the event.
  • No pyrotechnics, flares, fireworks or lasers.
  • No professional camera or filming equipment. Including drones. Personal hand held cameras are fine.
  • No camping chairs, umbrellas, selfie-sticks or flag poles.
  • No inflatables of any kind.
    If you arrive with any of the above items you will usually be able to dispose of it/them at the gate. No items left at the gate will be able to be collected once the customer has left the gate area. Items surrendered at the gate may be disposed of immediately. Filming and photography in the gate areas is strictly prohibited.
What are the set times?

Please check the individual event page for set times.

Will there be lockers on site?

Yes!
Finsbury Park
You can book your locker here.Just select which event you are going to and the option to book a locker is available under the ticket tiers.

Gunnersbury Park
Info coming soon.

I can no longer make it – what can I do?

Please use the resale function on the ticket site you purchased your tickets on. Resident Advisor and See Tickets are the only official channels to buy and sell tickets on.

Do you accept cash?

We only accept card payment. No cash can be used at any of our events.

What do I do if I have lost something at the event?

If you lose something while at our Finsbury Park or Gunnersbury Park events, please flag to our team at the information point what has been lost, here we can try to match up any items that have been handed in that day.

After the event, you will need to register your item on our Lost Property form (this will be shared closer to the event) before arranging collection. 

PLEASE NOTE –  items will only be kept three months after the festival.

Street Party lost property
Please flag to our team at the bar what has been lost, here we can try to match up any items that have been handed in that day.

After the event, you will need to register your item on our Lost Property form (this will be shared closer to the event) before arranging collection.

Can I please have more information on accessibility at your events?

Krankbrother aims that all of our events are accessible for everyone attending.
For more information please visit this page here.
To contact us please email info@krankbrother.com and we will respond to you as soon as possible.

 

Can I bring my own food and drink?

You cannot bring food or liquids of any kind into the event sites.

All our events have food traders on site covering a variety of dietary requirements.

Non-alcoholic and alcoholic beverages can be purchased across the site at our many bars at all of our events.

Attendees can bring their own reusable water bottles into the festival, to be filled at the multiple free water points located across the sites.